House Manager- Gold Coast – Hinterland

Are you a superyacht or private residence stewardess interested in going land based on the Gold Coast?

The Estate owners are seeking a full-time house manager to work in their prestigious
homestead and guest house, at their luxury rural estate nestled in the Gold Coast
hinterland.
Reporting to the Site manager, your main responsibility would be providing a professional, exceptional service catering to the needs of the owners and/or guests staying at the Estate.
Whilst cleaning and maintaining the interior and exterior (excluding grounds) of the luxury
homestead, ensuring it is always spotless.
The role is mostly Monday to Friday, 8 hours, 5 days a week when there are no guests staying at the homestead.
There is a requirement for some weekend work during guest stays.
On these occasions you will be compensated with time off in lieu or bonusses or a
combination of the two depending on the circumstances.

The duties of the position include the following:
• Greet and be the prime contact for our guests while they are using the Estate.
• Provide high level turndown service before, during and after guest stays.
• Ensuring that on the day logistics are running smoothly, when there is either
a guest stay or event at the Estate. This includes catering, event stylists etc
• You will be placed on the spot at times and be required to step up to
resolve any problems that might occur.
• Supervising contractors including cleaners, gardeners, pool cleaners &
trades as required.
• Book last minute experiences for the guests as required
• Running occasional errands and assisting with grocery shopping for guests
as directed.
• Monitor and purchase inventory for the homestead and guesthouse
including but not limited to keeping bathrooms stocked with clean linens,
toiletries, and other supplies.
• Spring cleaning and managing cupboards, pantry etc on a regular basis.
• Emptying trash receptacles and disposing of waste and recycling.
• Any other tasks required for the day-to-day running of the household as
required.
• Identifying any maintenance issues and reporting back to On-Site Manager.
• All functions required to keep the house clean and in an immaculate
condition. This includes but is not limited to:
-Laundering of linen, towels etc owned by the Estate.
-Vacuum and mop entire interior of homestead and guesthouse on a
regular basis.
-Clean and sanitize toilets, showers/bathtubs, counter-tops, sinks.
-Maintain a clean, tidy and sanitary kitchen area always.
-Dust mirrors and other glass surfaces as well as interior décor, shutters,
fans, artwork, air conditioners, fireplace, etc
-Deep cleaning of bathrooms, kitchen, laundry and garages (including
cleaning appliances such as oven and fridge) as well as all other rooms
as and when required.

SKILLS & EXPERIENCE

Qualifications:
• First aid certificate (desirable)

Experience:
• Minimum 2 years’ experience in a luxury housekeeping role (superyacht or residence) and knowledge of housekeeping and laundry protocols.

Skills:
• High attention to detail and enthusiasm
• A high level of organisation
• Customer-service orientation
• Outstanding communication and negotiation ability
• Possess a QLD Driver’s licence
• Flexibility to work additional days during busy periods and when larger-scale
events
• Neat and groomed appearance
• Speak fluent English
• Non-smoker

Salary: Discussed on Application and depending on experience