General Manager

Shoreside

Wilsonhalligan are looking for an General Manager to join an established company based in Europe. 

The ideal candidate will:
- Manage yacht agency business by organising and optimising resources.
- Collaborate with Corporate on strategic, commercial, and operational activities to maintain client/supplier relationships and explore new market opportunities.
- Organise and manage activities within budget, ensuring client targets are met annually.
- Report seasonal trends and data to the CEO and CFO by set deadlines.
- Work with Corporate Management to develop and implement company procedures.
- Ensure business unit services align with company policies and maintain high quality.
- Monitor business trends, market activities, and competitors, providing reports and consumer needs analysis.
- Follow Management instructions to achieve business goals.
- Supervise operational activities and use of company digital tools.
- Oversee quality of services offered, including excursions, events, dinners, transfers, bunkering, medical assistance, banking, and provisions for guests and crew.
- Maintain effective client communication to optimise service quality and promote business growth, including promoting the company.
- Support Management and Commercial Team in expanding the customer portfolio by identifying new opportunities and participating in shows and client visits.
- Collaborate with legal and accounting advisors on financial statements.
- Ensure Administration Department compliance with local laws and oversee invoicing and credit recovery activities.
- Act as legal and financial responsible for the area of competence.
- Support staff management and training for professional growth.
- Ensure use of company devices, tools, and IT platforms within the team.
- Handle all information confidentially and in compliance with GDPR.
- Identify training needs with HR to develop staff knowledge and capabilities.
- Support Chief HR Manager in applying company policies and maintain staff communication.
- Be available outside working hours for business travel and contingencies.

Personal characteristics include:.
- Expert knowledge of the yachting market
- Proficiency in English and French
- Strong performance reporting and financial/budgeting skills
- Proficient in software applications and platforms
- Entrepreneurial skills with a talent for spotting revenue opportunities
- Deep understanding of market research and analysis
- Commercial awareness with a strategic mindset
- Creative strategist with excellent organisational skills
- Exceptional project and time management abilities
- Natural leadership with strong managerial and motivational skills
- Analytical skills for interpreting sales performance and market trends
- Excellent communication, interpersonal, and networking skills
- Strong negotiation and formal presentation skills
- Results-oriented and persuasive
- Collaborative and team-oriented
- Dynamic, proactive, adaptable, and flexible
- Full, clean driving license
- Willingness to travel frequently for business

Start: ASAP
Location: Europe (TBD)
Salary: Competitive