Assistant Purser – Expedition/Tourism Vessels-60m-95m - Australia

Conditions
(Rotation 6 weeks on / 6 weeks off) + flights (within Australia/Nz)
Paid All year around (on & off rotation) at $60,000-$65,000 AUD / Year + Super

Flexible Start Dates

Australia’s pioneering expedition cruise company operating and managing a fleet of small expedition ships taking guests to some of the most beautiful, yet undiscovered, regions of Australia, Asia-Pacific and Indian Ocean Islands. Over 8,000 travellers from all over the world travel with us every year who are attracted by our relaxed small ship atmosphere and itineraries which larger ships cannot replicate.
Our crew are carefully selected for their engaging personalities, attention to detail and commitment to delivering the highest standards of service so our guests always receive a warm welcome aboard.
The Role
The role of Assistant Purser to provide outstanding customer service in the areas of food and beverage; responsible for maintaining the highest standard through our ships accommodation, whilst providing support to the Hospitality team.

Responsibilities include:

• Assist supervising Chefs; Senior Cruise Attendants; Cruise Attendants.
• Provide support in training of new crew in line with Manuals and Standards.
• Ensuring in the absence of the Purser that all of the duties performed by hospitality care are performing to the standards required.
• To lead by example showing an understanding of duties, policies and procedures.
• Planning, assigning, supervising and directing work.
• Addressing complaints and resolving problems with the Purser’s awareness.
• Monitor and encourage the highest standards of behaviour and self-discipline appropriate to company policy and image amongst crew.

What you will bring to us

• Have proven hospitality experience
• Strong interpersonal and communication skills
• Excellent personal presentation
• High level of customer service
• Demonstrated safe working practices mindset
• Tolerance of others to work and live in a small environment for long periods of time

Qualifications Required (scope to obtain before joining)

• AMSA Endorsed Certificate of Safety Training (CoST)
• Certificate 2 in hospitality operations preferred
• Crowd & Crisis Management
• AMSA Medical
• MSIC Card
• First Aid & CPR
• Responsible Service of Alcohol
• Passport
• Australian Seafarers book or other country equivalent discharge book

What we can offer you

• Shipboard rosters are generally six weeks on and three off, may varies in length due to itineraries
• Free accommodation and meals on board
• Annual Cruise for you and a friend
• An opportunity to see spectacular places
• Career paths in Maritime with internationally recognised experience
• Financial assistance with gaining qualifications